Service

Shenzhen iDisplay Technology Co., Ltd. is a leading Custom Solution Provider of LED display in Shenzhen, China which focus on retail and dooh application. We also have strong technicial team to offer ODM and OEM service.

ALL-side service
l  Pre-Sales Service
Customized solution designs;
Support customer to get order in every possible way
l  Sales  Service
LED display and steel structure drawing.
Product and software user manual and guiding video in details
Help customer to solve problem on structure, installation, accessories like video processor, video processing software etc
l  After-Sales  Service
1)     Three-year quality warranty with lifelong maintenance.
2)     Responding time: Online/call technology support 24 hours/7 days a week free of charge.
3)     Site instruction: We can dispatch engineers to buyer’s place to guide, install or test led display.
4)     Free parts: free repairing and replacement service during the quality warranty period. We only ask picture or video of fault part to analyze, meanwhile we will deliver the same quantity to customer in 72 hours to help customer to serve their user.


Why choose iDisplay?

1, Strong and delicate service ability.

We serve top 3 professional dealers in more than 7 countries with 100% satisfaction.

2, Experienced technical team.

10+ technician and engineers with more than 10 years experience in led display industry.

5+ senior engineer who used to work in Glux, ROE, Lighthouse.

3, Zero faulty: We agree zero faulty for all goods from idisplay factory.
We track the serious the production processes as well as shipping period, make sure 100% proper goods reaching customer. And we also keep tracking and communicating with customer to make sure we serve for our customer and the led display manufactured by iDisplay.

4, Innovative & Customized Design
iDisplay help customer realize new design into real product via its experienced technical team. Share us your idea, we make a different led display for you.



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