Q1.How long is the warranty?
A: Normally we offer two options: If you choose copper will offer 2 years warranty; If gold will offer 3 years warranty.

Q2.Can it be a customized size?
A: Yes, we can customized size as your required.

Q3.How can you ensure the media display product quality?
Higher-end components including brand Nationstar, Meanwell/Greatwall/High refresh rate IC.
Stable SMT manufacturing.
We use 100% real materials and 100% testing before shipment.

Q4. Which control system is being used on the screen?
A: Novastar system.

Q5. Which led lamp is being used on the screen?
A: iDisplay provides various options, like Cree, Nationstar, muti-color, Xindeco, etc.

Q6.What is the power supply used in the screen?
A: Meanwell/Greatwall

Q7.What are the various ways of connectivity?
A: USB, PC, support remote control.

Q8 Can we power on and off OOHmedia remotely?
Yes, we can switch it on or off via a remote power distributor cabinet with the multifunction card. We use 100% real materials, and 100% testing before shipment.

Q9. What is the maintenance way?
A: Front/Rear service.

Q10.Can I have a sample first?
A: Yes, we welcome sample orders to test and check their quality.

Q11. Is the product certificated?
A: CE-LVD, RED EMC, RED Health approval.

Q12. Can it be visible under the sunshine?
A: Yes, it is high brightness, more than 6000nits

Q13.How is its waterproof performance
A: From the wire to the module to the box are all sealed, waterproof grade IP65.

Q14.Can we adjust the brightness automatically?
A: yes, we can adjust brightness automatically according to ambient brightness.

Q15.What pixels does it have?
A: P6.67,P8,P10,P16

Q16.How to package?
A: We have two: ①Packing: carton, plywood flight case ②logo: silk screen.

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